Samsung Card · Fintech · 2016

Direct Auto

A web service that helps customers finance a new car with a Samsung credit card in just a few clicks — designed to untangle the complex process of navigating auto-payment options. The first service of its kind in Korea.

CompanySamsung Card
Role / TypeNew finance service
Year2016
The challenge

Car finance was complicated, opaque, and slow.

Financing a car traditionally meant navigating a maze of payment options, paperwork, and comparisons — a high-stakes decision made harder by a confusing process.

The goal was to let a customer finance a new car with a Samsung credit card in a few clicks, turning a daunting process into a clear, guided one — a first-of-its-kind service in Korea.

Approach

Make a complex decision feel simple.

1

Fewer steps

Reduce a sprawling process to a short, guided path to a financing decision.

2

Clear options

Present payment choices in plain, comparable terms so customers can decide with confidence.

3

Card-native

Build the flow around the customer's existing Samsung credit card, removing setup friction.

The product

Car finance in a few clicks.

The result made Samsung Card the first in Korea to offer this kind of streamlined, card-based auto-financing online.

Direct Auto — financing a new car online
Direct Auto — financing a new car online